Oops Protection Policy
Mistakes happen. That's why we've got you covered with our Oops Protection program.
Hassle-Free ReplacementsWhat is Oops Protection?
We know that even with our foolproof installation system, sometimes things don't go as planned. Maybe the sensor took a drop during mounting, or perhaps you kinked a cable and want to start over.
Our Oops Protection program ensures you can get replacement hardware quickly and affordably, so your DIY project doesn't turn into a costly mistake.
Key Benefit
Get replacement hardware for just $15 shipping & handling — no questions asked.
How Oops Protection Works
Getting a replacement is simple and fast
Contact Us
Reach out through our contact form or email within 30 days of your original order.
Pay Shipping
Pay the $15 shipping & handling fee. We'll send you a secure payment link.
Get Your Hardware
We'll ship your replacement sensor or accessory the same or next business day. Try again with confidence!
What's Covered
- Sensor or cable damaged during installation
- Installation mistakes requiring a do-over
- Signal issues caused by debris or mounting errors
- Positioning errors that can't be corrected
Important Details
- 30-day window: Must request within 30 days of original order
- One replacement per order: Additional replacements at full price
- Same specification: Replacement will match your original order
- Fast processing: Ships same or next business day
Ready to Request a Replacement?
Our support team is here to help. Contact us today and we'll get your replacement hardware on the way.
Have your order number ready to speed up the process